Class-1 Elevators: These are elevators designed specifically to transport people.

Class-2 Elevators: These are elevators that are mainly designed to carry people, but can be carried with loads when necessary.

Class-3 Elevators: Elevators designed mainly for use in healthcare facilities.

Class-4 Elevators: These are elevators designed mainly for the transportation of goods accompanied by individuals.

Class-5 Elevators: These are elevators designed for the transport of small loads with a cabin that people cannot enter due to their size and shape.

Class-6 Elevators: These are elevators designed for high-rise buildings with traffic, moving at speeds of 2.5 m/s and above.

Chapter 1: Elevator Operating Instructions

Do not allow children under the age of 1-12 to ride the elevator alone.

2-Your cabin when getting on the elevator see and step into the cabin.

3-Do not take the elevator by walking backwards

4-Do not engage in distracting movements while entering and exiting the elevator.

5-Do not force doors to open or close outside the usual way.

6-Do not stand on the side of the moving door while driving in the cabins without a door. Take precautions so that you or your belongings do not come into contact with the wall.

7-Balanced loading of the loads inside the cabin and preventing it from slipping is of great importance for users.

8-Have the periodical maintenance of your elevator done by an elevator company that is qualified as a maintenance company, at the intervals specified by your installation company.

9-Do not try to get out by breaking the door glass.

10-Do not try to exit by opening the recovery cover (if any), this cover can only be opened when an external recovery is performed.

11-Your elevator Make sure that places such as the engine room or the rescue hatches, if any, are locked and the keys are in a place where the authorities can easily reach them in case of failure.

12-Do not keep the buttons pressed all the time to call the elevator.

13-Follow the instructions of the elevator company or the maintenance company in rescuing the people trapped between floors in the elevator.

14-People who are unlicensed or not given rescue training are stuck in the elevator. Do not allow their intervention to save or repair the elevator.

15-Remember!!!Most of the accidents that occur in the elevator occur during the wrong HANDLING-RECOVERY operations.

Chapter 2: Considerations When Using Elevators


The following matters include the rules to be followed for the safety of life and property of elevator users.

Your life and property safety For this purpose, comply with these matters and the warnings of authorized persons.


1- In elevators with a single call button, briefly press the Call button. If the busy lamp is on, wait for it to go out and press the button for a short time after it goes out.

2- In elevators with double call buttons, briefly press the call button in the direction you want to go.

3- While waiting for the elevator, right outside the door Don't wait in front. You cause those who want to get out of the cabin to open the door and hit you.

4- When the elevator arrives at the floor you are waiting for, if the elevator is full, do not try to enter the cabin, wait for the elevator to come back to your current floor or use the other elevator if available.


1- In elevators with automatic doors, the door of the elevator whose door is closing Do not try to open it, this action may cause injury.

2- In elevators with semi-automatic doors (self-closing doors), be careful when entering the cabin, it may damage you or the goods you are carrying with the slamming of the door.

3- In elevators with semi-automatic doors (manually opened doors), do not try to open the door without stopping the car.

4- Be careful when getting on and off the elevator. Difference between elevator car and floor level it could be. That's why you can trip and fall.

5- Pay attention to your children or their toys (if any) while riding the elevator with your children.

6- When getting on the elevator with your pets (cat, dog, etc.), pay attention to the apparatus such as chains and ropes, and keep them under control so that they do not get stuck somewhere and cause accidents.

7- In elevators with automatic doors, if the door is opened by means of an open button, press the button to open the door. Do not try to open the door without stopping the cabin on the floor.

8- Avoid distracting movements while entering and leaving the cabin.

9- Do not attempt to get on the elevator without making sure that the car is on that floor or that the light is on.

10- Since it is dangerous to use the door lock keys to rescue people who are between two floors in the elevator, the rescue operation is carried out on the machine-motor group. It should be done with the help of handbrake and by people who have been trained on this subject.

11- The engine room door or the entrance door should be kept locked for security reasons, but if it is necessary to enter for any reason, the key should be easily only under the control of authorized persons (to be determined by the building manager and officer).

12- Nothing that does not belong to the elevator should be kept in the engine room and should not be used as a warehouse.

13- Rescue instructions should be posted in an easily visible place in the engine room.

14- Since the emergency button in the cabin should be used especially in case of power cuts and malfunctions, it should be fed from the emergency lighting source.

15- While cleaning the stairs, water should be prevented from entering the bottom of the well.

16- In the event of a fire, fire stairs should be used instead of elevators for escape.

Navigation IN CASE

1- Stay away from the door and pay attention to clothes and belongings that may be stuck in the door.

2- If there is a handle in the cabin, hold it. Pay attention to and follow the floor indicators (floor door numbers). If the door cannot be opened with the door open button in elevators with automatic cabin doors, although the elevator stops, please contact the people outside with the help button.

3- Distractor when entering and leaving the cabinet Avoid movements.

Chapter 3: Information for administrators


According to TS EN 13015 standard:

The owner of the elevator (person responsible for the operation of the elevator in the building, the person responsible for the maintenance of the elevator; manager, etc.) To meet this rule, the elevator owner must work with a maintenance organization that complies with the rules of the standard.

Note: the elevator It is recommended that the owner of the maintenance organization work with the insurance company that provides adequate and full insurance coverage for the new line.

1- The owner of the lift should take into account any national regulations and other rules where relevant, and their statements regarding maintenance.

2- The maintenance organization of the scheduled maintenance, at the latest when the lift enters service or before the lift is put into service for the first time, when it has been left unused for a long period of time. It must be done by.

3- Where there are many facilities sharing the same elevator shaft(s) and/or machine room, it is important that the elevator owner works with the same maintenance organization.

4- The owner of the passenger / freight elevator must enable two-way communication tools and provide 24-hour contact with the rescue service as long as the elevator is available.

5- Owner of elevator, dangerous In such cases, it is necessary to take the facility out of service.

6- Facility owner;

a) Immediately after any abnormal operation noticed at the facility or any abnormal change directly in the facility environment.

b) In the event of a dangerous situation, immediately after taking the plant out of service.

c) Immediately after any rescue attempt by authorized and instructed person(s).

d) Before any change to the facility and/or its surroundings or use of the facility.

e) Before any work is performed on the facility, other than inspection or maintenance by an authorized third party.

f) Without leaving the facility out of service for a long time before.

g) After a long period of operation, the maintenance organization must be notified before the plant is put back into service.

h) The owner of the elevator should take into account the result of the risk assessment made by the maintenance organization.

Chapter 4: Types of accidents encountered in elevators



1- The elevator Failure of the brakes, wear of the brake pads, disconnection of the brake drive pulley, insufficient drive power, uncontrolled movement up or down due to faults in the control system.

2- Accidents caused by opening the landing door when the car is not on the floor.

3- As a result of jamming between the cabin and the shaft wall while the cabin is in motion, in cabins without a door. accidents.

4- Accidents caused by people trapped inside the cabin on the mezzanine floors unconsciously trying to get out of the cabin without following the rescue instructions.

5- Accidents resulting from being stuck in an elevator during a fire or earthquake.

6- Accidents caused by the door jamming the users between the entrance and exit of the elevators with automatic doors.

7- What is put in the cabin Accidents that may occur as a result of the loads not being positioned in a balanced way and the shifting of these loads while cruising.


1- Failure of the elevator between floors

2- Elevator not moving

3- If there is a problem in opening or closing the doors

4- Rescuing people trapped in a malfunctioning elevator

5- Abnormal when the elevator is running